Housing facilities

How does it work?

During a home visit, a VraagWijzer consultant VraagWijzer discuss with you the difficulties you are experiencing in using your home. They will assess whether you can resolve the issue on your own with the help of family, friends, or acquaintances. They will also determine whether a general assistance service could be of help to you and whether moving to a different, adapted home is a viable option for you. They will also check whether certain assistive devices are available for purchase in regular stores (e.g., home improvement stores), such as grab bars, raised toilets, etc. In that case, you can purchase them yourself.

Sometimes it is immediately clear that residential care is necessary. Sometimes it is not entirely clear, and it is necessary to seek independent medical advice.

If it is clear that housing assistance is necessary, this could include, for example:

• improving the access paths
• remove barriers
• renovating a kitchen or bathroom
• Installing a stairlift
• install a shower/toilet chair or a patient lift.

Housing services may be provided in kind. This means that a provider with whom the municipality has a contract delivers the service.

You can also choose to arrange the accommodation yourself. In that case, you will receive a lump sum (known as a personal budget). For extensive home modifications, such as an addition, different rules apply. For example, a modification plan must be drawn up, quotes from multiple contractors must be submitted, etc. Regardless of the type of accommodation, you will always be informed about the procedure by the VraagWijzer consultant.

A personal contribution is required for housing assistance. The CAK ( ) determines the amount of this personal contribution based on your income and assets, as well as any other benefits you receive.

Would you like to make some modifications to your home so you can continue living there as you get older? For example, by adding a bedroom and bathroom on the ground floor. The Future-Proof Living Loan makes it possible!

What should I do?

• Please contact VraagWijzer 0487 790 790.
• You can also email us at info@vraagwijzerwmw.nl. Please include your question in the email. If necessary, please provide additional details.
• A VraagWijzer counselor VraagWijzer an appointment with you for a visit at your home. During this visit, we will discuss your question in more detail and work with you to find a possible solution.
• You will receive a report (personal support plan). Please sign the report and add any comments you may have. Then return the report to VraagWijzer.

Does the report state that the municipality is responsible for finding a solution? Or have you indicated that you disagree with the solution outlined in the report and believe that the municipality should provide a solution to your problem?

By returning the report, you have automatically submitted an application.

You need your BSN for your Wmo application

Would you like to apply for assistance or support under the Wmo? If so, we will need your BSN. Your BSN is your Citizen Service Number. This is a personal number issued by the government.

• We ask for your Social Security number to verify your identity and to process your application properly.
• You must provide your Social Security number when you submit your application. You can do this on the application form or during a conversation with a staff member.
• We handle your information securely and with care. We will use your Social Security number solely for this application.

Do you have any questions? Please feel free to contact us. We’re happy to help.

How long does it take?

Once you have submitted your report to VraagWijzer processed as soon as possible. There are currently delays, so you will have to wait longer than usual. After we receive the report, which includes your request for a municipal solution, we will notify you as soon as possible whether you are eligible.