Accessibility
The municipality of West Maas en Waal is working hard to make and keep its online information and services accessible.
What is accessibility?
Accessibility means making the website accessible to everyone, including older adults and people with disabilities. After all, access to the internet is not a given for everyone. It is not just about access to the internet, but about the usability of the services and information provided for people with disabilities. This includes older adults with impaired vision, blind and visually impaired people, as well as, for example, deaf and hard-of-hearing individuals, and people with limited hand function or, for instance, limited reading skills.
Duty of Care Regarding Accessibility
Due to the Act on Modernisation of Electronic Administrative Traffic, the municipality of West Maas en Waal has a legal obligation to offer appropriate assistance when interacting with residents and businesses. This duty of care means that the municipality ensures its services are understandable and accessible. Residents can receive help when using digital tools is difficult.
We want residents and businesses to be able to arrange their affairs with the municipality as easily as possible. Therefore, we provide clear explanations on the website, with step-by-step information about products and services. If it doesn't work digitally? Then the municipality offers assistance.
For more information about available assistance, please visit:
If you're having trouble figuring it out online, you can also call 14 0487 or stop by for in-person assistance. We'd be happy to work with you to find a suitable solution.
Accessibility www.westmaasenwaal.nl
Our municipality's website partially complies with the Temporary Decree on Digital Accessibility for Government. You can read about this in the accessibility statement of the municipality of West Maas en Waal.
Accessibility westmaasenwaal.mijnafspraakmaken.nl
The website for scheduling appointments complies with the Temporary Decree on Digital Accessibility for Government. You can read more about this in the accessibility statement.
Accessibility of Council Information municipality of West Maas en Waal.
The website for reporting issues in public spaces does not comply with the Temporary Decree on Digital Accessibility for Government. You can read about this in the accessibility statement of the municipality of West Maas en Waal.
Contact and Feedback
Are you having trouble using the website? Or do you have a question or comment about accessibility?
Please submit your question or comment to us using the website accessibility report form at .
What you can expect from us:
- We will keep you informed of the progress and the outcome
- We will process your request within 3 weeks
Are you dissatisfied? Or did we not respond in a timely manner? If so, you can file a complaint.