Accessibility

The municipality of West Maas en Waal hard to make and keep its online information and services accessible.

What is accessibility?

Accessibility means making the website accessible to everyone, including older adults and people with disabilities. After all, access to the internet is not a given for everyone. It is not just about access to the internet, but about the usability of the services and information provided for people with disabilities. This includes older adults with impaired vision, blind and visually impaired people, as well as, for example, deaf and hard-of-hearing individuals, and people with limited hand function or, for instance, limited reading skills.

Duty of Care Regarding Accessibility

Under the Act on the Modernization of Electronic Administrative Communication, the municipality West Maas en Waal a legal obligation to provide appropriate assistance when communicating with residents and businesses. This duty of care means that the municipality ensures its services are understandable and accessible. Residents can receive assistance if they have difficulty using digital tools.

We want residents and businesses to be able to handle their affairs with the municipality as easily as possible. That is why we provide clear explanations on the website, with step-by-step information about products and services. Having trouble using digital services? The municipality is here to help.

For more information about available assistance, please visit:

If you're having trouble figuring it out online, you can also call 14 0487 or stop by for in-person assistance. We'd be happy to work with you to find a suitable solution.

Accessibility www.westmaasenwaal.nl

Our municipality’s website partially complies with the Temporary Decree on Digital Accessibility for Government. You can read more about this in the accessibility statement of the municipality West Maas en Waal. 

Accessibility label status for the Municipality of West Maas-Maas en Waal. Click the link for the full accessibility statement.

Accessibility westmaasenwaal.mijnafspraakmaken.nl

The website for scheduling appointments complies with the Temporary Decree on Digital Accessibility for Government. You can read more about this in the accessibility statement. 

Accessibility label status for My Appointments. Click the link for the full accessibility statement.

Accessibility of Council Information for the Municipality of West Maas en Waal.

The website for reporting issues regarding public spaces does not comply with the Temporary Decree on Digital Accessibility for Government. You can read more about this in the accessibility statement of the municipality West Maas en Waal.

Accessibility Label Status for West Maas en Waal Municipal Council Information West Maas en Waal Follow the link for the full accessibility statement.

Contact and Feedback

Are you having trouble using the website? Or do you have a question or comment about accessibility?
Please submit your question or comment to us using the website accessibility report form at .

What you can expect from us:

  • We will keep you informed of the progress and the outcome
  • We will process your request within 3 weeks

Are you dissatisfied? Or did we not respond in a timely manner? If so, you can file a complaint.

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