Assistance for the elderly, the sick, and people with disabilities (Wmo)
What is it?
If you are no longer able to do everything on your own due to illness, a disability, or old age, the municipality can help you. The municipality will work with you to find a solution. Sometimes this means that you try to make changes to your situation yourself. In other cases, the municipality will provide you with targeted assistance.
The goal of this assistance is to help you continue doing as much as possible on your own. For example:
- do your own housework
- getting around in and around your home
- getting around your neighborhood by public transportation
- making normal use of your home
- meet other people
How does it work?
The type of assistance the municipality provides depends on your situation, the problems you are facing, and what the best solution is for you. First, a VraagWijzer counselor will discuss VraagWijzer you whether you can resolve your problem (in part) on your own. This could be done, for example, with help from family, friends, and acquaintances. They will also assess whether a general service (e.g., a grocery delivery service, handyman service, etc.) would be sufficient for you.
If this is not enough, the municipality can provide you with individual assistance, such as:
- household help
- a wheelchair or modifications to your wheelchair
- public transportation, a mobility scooter, or modifications to your car
- assistive devices or home modifications
- guidance
- childcare
- assisted living
The municipality may also provide you with a cash payment. You can then use that money to pay for the assistance you need.
A user fee is required for Wmo services. You will never pay more than the cost price (including maintenance contracts). This amount is determined and collected by the CAK. In 2026, your user fee will be a maximum of €21.80 per month. This depends on your age and living situation. You can find more information at www.hetcak.nl.
What should I do?
- Please contact VraagWijzer phone at 0487 790 790.
You can also email info@vraagwijzerwmw.nl - Please describe your problem.
- A VraagWijzer counselor VraagWijzer an appointment with you for a visit at your home. During this visit, we will discuss your problem in more detail and work with you to find a possible solution.
- You will receive a report (personal support plan) that you should sign, add any comments, and return to VraagWijzer.
- This means you have immediately submitted a request if the report states that the municipality is responsible for providing a solution (or if you have indicated that you disagree with the solution outlined in the report and believe that the municipality should provide a solution to your problem).
You need your BSN for your Wmo application
Would you like to apply for assistance or support under the Wmo? If so, we will need your BSN. Your BSN is your Citizen Service Number. This is a personal number issued by the government.
- We ask for your Social Security number to verify your identity and to process your application properly.
- You must provide your Social Security number when you submit your application. You can do this on the application form or during a conversation with a staff member.
- We handle your information securely and with care. We will use your Social Security number solely for this application.
Do you have any questions? Please feel free to contact us. We’re happy to help.
How long does it take?
Once you have submitted your report to VraagWijzer processed as soon as possible. There are currently delays, so you will have to wait longer than usual. After we receive the report, which includes your request for a municipal solution, we will notify you as soon as possible whether you are eligible.