Column by Evert Jan Slootweg: Report incidents quickly or stay informed
We communicate with you in many ways: via newspaper, website, social media, and apps. This allows you to stay informed more quickly and in a more targeted manner, for example about work in Wamel or reports via the BuitenBeter app.
As a municipality, we try to communicate with you, our residents, in many ways. For example, through messages in the Maas&Waler newspaper, on our website, via Facebook, and Instagram. We are also increasingly using apps. This allows us to communicate with you more quickly and in a more targeted manner.
Two examples. In Wamel, we are working on Dorpsstraat. We want to achieve several goals with the redevelopment. For example, we want to design the road in such a way that driving at a maximum speed of 30 km per hour is the norm. The road will then no longer encourage speeding. We also want to restore the 'village and historical character' of Dorpsstraat. The current sewer system will be replaced and a rainwater sewer will be installed. We hope that the work will be completed in November. We are using an app to keep residents of Dorpsstraat, as well as interested residents of Wamel, informed of the progress. Currently, more than 150 residents are using the app.
A second example is the BuitenBeter app. With the new BuitenBeter app, you can easily report issues such as loose paving stones, litter, or broken street lighting. The app shows you whether a report has already been made by someone else. You can follow the report or see whether it is being processed or has been dealt with. You can also report issues anonymously via the BuitenBeter app. The BuitenBeter app replaces the MijnGemeente app. We have done this because the new app is easier to use, more user-friendly, and more modern. The app offers more options and a better connection to our system. This allows us to process your report more quickly.
Does this mean that we will only communicate with our residents via apps from now on? Absolutely not! We are still happy when you pick up the phone or send us an email to report something. We hope that by using these new technologies, we will be able to communicate with you more and more quickly. For example, to work together to keep West Maas en Waal clean and safe.
Evert Jan Slootweg
alderman