Column by Evert Jan Slootweg: Report an incident quickly or stay informed

This is an old post.

We communicate with you in many ways: through newspapers, our website, social media, and apps. This allows us to keep you informed more quickly and effectively—for example, about construction projects in Wamel notifications via the BuitenBeter .

Alderman Jan Slootweg

As a municipality, we try to communicate with you, our residents, in many different ways. For example, through articles in the Maas&Waler, on our website, and via Facebook and Instagram. We are also increasingly using apps, which allow us to communicate with you more quickly and effectively.

Two examples. In Wamel , we Wamel working on Dorpsstraat. We aim to achieve several goals with the redesign. For example, we want to design the road so that driving at a maximum of 30 km/h becomes the norm. The road will then no longer encourage speeding. We also aim to restore the “village and historic character” of Dorpsstraat, replace the current sewer system, and install a storm sewer. We hope the work will be completed in November. We’re using an app Wamel keep residents of Dorpsstraat, as well as interested residents of Wamel of the progress. Currently, more than 150 residents are using the app.

A second example is the BuitenBeter app. With the new BuitenBeter , you can easily report issues such as loose sidewalk tiles, litter, or broken streetlights.  In the app, you can see if someone else has already reported the issue. You can track the report or see if it is pending or has been resolved. You can also submit reports via the BuitenBeter anonymously. The BuitenBeter replaces the MijnGemeente app. We made this change because the new app is easier to use, more user-friendly, and more modern. The app offers more features and better integration with our system. This allows us to process your report more quickly.

Does this mean we will only communicate with our residents via apps from now on? Absolutely not! We are still happy when you pick up the phone or send an email to make a report. We hope that by using these new techniques, we can communicate with you more and faster. For example, to keep West Maas en Waal clean and safe together.

Evert Jan Slootweg,Alderman
Alderman